Elevating the Online Shopping Experience for ski brand
Introduction
Category
- Online store
- E-commerce
A leading UK-based telecommunication provider asked our help in solving their manual hustles. Crowned with more than two decades of experience, this firm had to deal with a major chunk of clients’ information pipelines manually. Therefore, they looked for smart ways of business automation including a customized CRM for telecommunication companies that can store & manage the entire customer lifecycle, starting with market research till identifying and aligning leads seamlessly.
They chose Peerbits due to our expertise in delivering customized software solutions that enhance productivity, customer engagement, and business insights, making us a reliable partner for software development solutions.
Category
- Online store
- E-commerce
Elevated the UI/UX
Our revamped UI boosted user engagement, significantly reducing the website’s bounce rate. Interactive features and engaging design captivated users, fostering longer sessions and deeper interactions.
Key Challenges
Created a secure CRM(Customer Relationship Manager) that offered a unified platform for client data storage & management.
Created a secure CRM(Customer Relationship Manager) that offered a unified platform for client data storage & management.
Implemented an automated quotation system within the CRM that simplifies the calculation process with pre-built templates and dynamic pricing algorithms
Integrated DocuSign which enables seamless management of agreements with electronic signatures. It simplifies the entire process of obtaining and tracking approvals.
Our CRM provided all key functionalities of Market Research, Sales, Telemarketing, Support, and Reporting—into one cohesive system removing the need for separate software tools.
Our telecom business solution ensured that data flowed smoothly from one module to another promoting a seamless transition between customer lifecycles.
Solutions
Created a secure CRM(Customer Relationship Manager) that offered a unified platform for client data storage & management.
Created a secure CRM(Customer Relationship Manager) that offered a unified platform for client data storage & management.
Implemented an automated quotation system within the CRM that simplifies the calculation process with pre-built templates and dynamic pricing algorithms
Integrated DocuSign which enables seamless management of agreements with electronic signatures. It simplifies the entire process of obtaining and tracking approvals.
Our CRM provided all key functionalities of Market Research, Sales, Telemarketing, Support, and Reporting—into one cohesive system removing the need for separate software tools.
Our telecom business solution ensured that data flowed smoothly from one module to another promoting a seamless transition between customer lifecycles.
Key Features
- Smooth thousands of Data import for Market research & Leads
- Sales Dairy – Calendar view of each every meeting with all data, sales person availability, Updation of records
- Dynamic quotation & contract generation
- Future cost and profit calculation base on configurable algorithms
- Dynamic quotation & sign via DocuSign
- Services integrations for Lead & contract sign
- HRMS for employee records
Key Technical Stack We Use
Hire as per the unique needs of your development project and provide you with different hiring models to accommodate your needs better and get complete control over your development budget and time.
Hire Backend Developers
Hire Frontend Developers
Outcome
Our CRM provided all key functionalities of Market Research, Sales, Telemarketing, Support, and Reporting—into one cohesive system removing the need for separate software tools.
We design exceptional websites & applications to deliver remarkable results for our clients.
What our Clients Say about us
“Pelicans Technologies transformed our business with a custom software solution, exceeding expectations. Their innovative approach, clear communication, and expertise boosted our productivity and customer engagement.”
“Pelicans Technologies transformed our business with a custom software solution, exceeding expectations. Their innovative approach, clear communication, and expertise boosted our productivity and customer engagement.”